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Knowledge base
About YoungOnes
About YoungOnes
How YoungOnes works
Why YoungOnes?
Which businesses use YoungOnes?
Where are YoungOnes active?
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Your Account
My profile
My profile
Tips for your YoungOnes profile
My account
How do I create an account?
My account has not (yet) been activated, what do I do?
Why can't I log in to the YoungOnes website?
How do I change my personal details?
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ID-check
What do I need to do if my ID has expired?
What do I do if my ID-check request has expired?
Which documents can I use for the ID-check?
How does the ID check work?
Privacy and safety
Why is my ID being checked?
Why does YoungOnes need my NIN number?
Working as a freelancer
Starting as a freelancer
Why start working as a freelancer?
How do I become a freelancer?
What is important to know as a freelancer?
Is there a minimum or maximum age to start as a freelancer?
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Freelancing
What are the biggest differences between a freelancer and someone who is employed?
What about my insurance?
What about my pension?
Will I still get holiday pay?
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Gigs
How to react to gigs?
How do I get matched to more gigs?
When can I expect a response to my gig reaction?
Can I react to multiple gigs at once?
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Cancelling gigs & replacements
How does the cancellation policy work?
What happens if I do not show up to a gig?
How do I arrange a replacement?
How does the payment work when I have arranged a replacement?
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The App
The app
What to do if the app is not working?
How does the rating system work?
What if I responded to multiple gigs on the same day?
Worked hours
Can I counter-offer the hourly rate?
I have submitted my hours incorrectly. What do I do?
When will my hours be approved?
Invoices & Payment
Invoices
How does the invoicing work?
Where can I find my invoices?
Can I make changes to my invoice?
Why is there no VAT on my invoice?
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Payments
What are the payment options?
Waiting for the business to pay
What is the 3-Day Payment?
What if the payment period has expired?
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Registration and taxes
Self-employment
When must I register as self-employed (register for Self Assessment)?
What is a UTR number?
How to register for Self Assessment (request a UTR number)?
What is the difference between starting as self-employed (Sole Trader) or a Limited Company?
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Taxes
Filing your Self Assessment Tax Return
Which taxes do I need to pay?
Filing VAT?
What is Trading Allowance?
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